Privacy Policy

1. Introduction

pk011 ("we", "us", "our") is committed to protecting and respecting your privacy. This Privacy Policy ("Policy") sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read this Policy carefully to understand our practices regarding your personal data and how we treat it.

This Policy applies to all users ("you", "your") of the website located at pk011.cam ("Platform"), regardless of the device or method used to access it. By continuing to use the Platform, you acknowledge that you have read and understood this Policy. If you do not agree with its terms, please discontinue use of the Platform immediately.

We may process data about users located in Pakistan and other jurisdictions. Where applicable, we aim to comply with internationally recognised principles of data protection and privacy, including those relating to transparency, purpose limitation, data minimisation, accuracy, storage limitation, integrity, and accountability.

2. Definitions

Throughout this Policy, the following terms have the meanings assigned below:

• "Personal Data" means any information relating to an identified or identifiable natural person, including name, email address, IP address, device identifiers, and behavioural data.
• "Processing" means any operation performed on Personal Data, including collection, storage, use, transmission, alteration, or deletion.
• "Data Controller" means pk011, the entity that determines the purposes and means of Processing Personal Data collected through the Platform.
• "Data Processor" means any third party that processes Personal Data on behalf of pk011 in accordance with our instructions.
• "User" means any individual who accesses or interacts with the Platform in any capacity.
• "Third-Party Operator" means any external casino, sportsbook, or gambling service referenced or reviewed on the Platform. Such operators are independent data controllers for the data they collect from users on their own platforms.
• "Cookies" means small text files placed on your device by the Platform to store and retrieve information about your browsing session.

3. Data We Collect

pk011 is an informational platform. We do not require user registration to access the majority of our content, and we aim to collect only the minimum data necessary to operate the Platform effectively. The categories of Personal Data we may collect include:

We do not collect sensitive categories of personal data such as financial account details, CNIC copies, passport scans, biometric data, or health information via the pk011 Platform. If you submit such information via our contact channels, please be aware that we cannot guarantee its security in transit and advise against doing so.

4. How We Collect Data

We collect Personal Data through the following means:

5. Data Processing

We process Personal Data collected through the Platform for the following purposes:

• Platform Operation: To maintain, monitor, and improve the technical performance, security, and availability of the Platform.
• Content Personalisation: To present content that is relevant to your location, device, and apparent interests based on usage patterns.
• Communication: To respond to enquiries, support requests, and feedback submitted through the Platform.
• Analytics and Improvement: To analyse how users interact with the Platform so that we can improve content quality, navigation, and overall user experience.
• Security and Fraud Prevention: To detect, investigate, and prevent fraudulent activity, abuse, or security threats affecting the Platform or its users.
• Legal Compliance: To comply with applicable legal obligations, including responding to lawful requests from regulatory or law enforcement authorities.

We do not use Personal Data collected on the Platform to build advertising profiles, sell user data to third parties, or conduct direct marketing without explicit consent. We do not process Personal Data in connection with gambling transactions, deposits, withdrawals, or wager activity — those activities occur exclusively on Third-Party Operator platforms.

6. Legal Basis for Processing

Where applicable data protection frameworks require a legal basis for processing, we rely on the following grounds:

7. Data Sharing & Disclosure

pk011 does not sell, rent, or trade your Personal Data to any third party. We may share data only in the limited circumstances described below:

• Service Providers: We engage third-party service providers (such as hosting providers, analytics platforms, and IT support services) to assist in operating the Platform. These providers act as Data Processors under our instructions and are contractually bound to protect your data.
• Legal Requirements: We may disclose Personal Data to law enforcement agencies, regulatory bodies, or courts where we are legally required to do so or where we believe disclosure is necessary to protect our rights or the safety of others.
• Business Transfers: In the event of a merger, acquisition, or sale of all or substantially all of our assets, Personal Data held by pk011 may be transferred to the acquiring entity, subject to equivalent data protection obligations.
• Aggregated Data: We may share anonymised, aggregated data that cannot be used to identify individual users with research bodies, industry partners, or analytics services.

8. Cookies & Tracking Technologies

The Platform uses cookies and similar technologies to function correctly and to help us understand how users interact with our content. The types of cookies we use are described below:

You can control cookies through your browser settings. Most browsers allow you to refuse non-essential cookies or delete existing cookies at any time. Please note that disabling certain cookies may affect the functionality of the Platform. Strictly necessary cookies cannot be disabled without impacting core Platform features.

9. Data Retention

We retain Personal Data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law. Our general retention principles are as follows:

• Technical and Usage Data: Retained in aggregated or anonymised form for analytical purposes. Identifiable log data is typically retained for a maximum of 12 months before deletion or anonymisation.
• Communication Data: Email correspondence and support enquiries are retained for up to 24 months from the date of last interaction, after which they are securely deleted unless a longer retention period is legally required.
• Cookie Data: Session cookies expire when you close your browser. Persistent cookies have varying expiry periods as described in our cookie settings, typically not exceeding 12 months.

When Personal Data is no longer required, we take reasonable steps to ensure it is securely deleted or irreversibly anonymised. We do not retain data "just in case" it might become useful in future.

10. Data Security

We implement appropriate technical and organisational measures designed to protect your Personal Data against accidental or unlawful destruction, loss, alteration, unauthorised disclosure, or access. These measures include:

• HTTPS encryption across all pages of the Platform to protect data in transit;
• Access controls limiting Personal Data access to authorised personnel only;
• Regular review of our security practices and third-party service provider arrangements;
• Avoidance of unnecessary retention of identifiable data beyond operational requirements.

11. User Rights

Depending on your jurisdiction and the applicable data protection framework, you may have certain rights regarding the Personal Data we hold about you. pk011 respects these rights and will respond to valid requests within a reasonable timeframe. Your rights may include:

12. Children's Privacy

The pk011 Platform is strictly for adults aged 18 years and above, or the higher minimum age required by the operator or license jurisdiction applicable to any Third-Party Operator referenced on the Platform. We do not knowingly collect Personal Data from individuals under the age of 18.

If we become aware that we have inadvertently collected Personal Data from a person under the minimum age, we will take immediate steps to delete that data from our systems. If you have reason to believe that a minor has provided Personal Data to pk011, please contact us promptly at [email protected].

Attaining the minimum age of 18 does not, in itself, make online gambling lawful in Pakistan. Users are responsible for understanding applicable local law in their jurisdiction.

13. International Data Transfers

The Platform is accessible from Pakistan and other jurisdictions globally. Your Personal Data may be transferred to and processed in countries outside your country of residence, including countries that may not provide the same level of data protection as your home jurisdiction.

Where such transfers occur, we take appropriate steps to ensure that your Personal Data is protected in accordance with this Policy, including relying on recognised transfer mechanisms where applicable. By using the Platform, you acknowledge that your data may be processed outside Pakistan.

This Policy does not constitute legal advice on the cross-border transfer of data under Pakistani law. Users with concerns about international data transfers should seek independent legal counsel.

14. Changes to This Policy

We reserve the right to update or amend this Privacy Policy at any time. Any changes will take effect immediately upon posting on this page, with the "Last Updated" date revised accordingly. Where changes are material, we will make reasonable efforts to draw your attention to them, but we are not obligated to provide individual notice of each amendment.

Your continued use of the Platform following the posting of any revised Policy constitutes your acceptance of the updated terms. We encourage you to review this page periodically to remain informed of how we handle your Personal Data.

15. Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way in which pk011 handles your Personal Data, please contact our privacy team using the details below.